Privacy Policy

1. Introduction

Welcome to Deals. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, place an order, or interact with our services.

2. Information We Collect

We collect information that you provide directly to us when using our platform:

• Personal Identification: Full name, email address, contact phone number, and delivery addresses.
• Payment & Transaction Details: Payment method selected, transaction identifiers, and billing records (processed securely through authorized third-party payment providers).
• Account Credentials: Username, encrypted passwords, and passkeys.
• Browsing & Device Information: IP address, browser type, operating system, and pages visited.

3. How We Use Your Information

We utilize the collected information for the following legitimate purposes:

• To process, fulfill, and deliver your orders accurately and on schedule.
• To communicate order confirmations, tracking updates, and customer support inquiries.
• To maintain and secure your account and prevent fraudulent transactions.
• To improve our storefront navigation, product recommendations, and platform performance.
• To comply with applicable legal, accounting, and regulatory obligations.

4. Data Protection & Security

We employ industry-standard encryption protocols (including SSL/TLS) and robust technical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We do not sell, rent, or trade your personal data to third-party marketers.

5. Third-Party Service Providers

We may share essential information with trusted third-party service providers solely to perform necessary services on our behalf:

• Payment Gateways: For processing electronic transactions and mobile money payments safely.
• Logistics & Delivery Partners: For dispatching and delivering packages to your doorstep.
• Cloud Infrastructure & Security: For hosting and securing our database and application.

6. Your Rights & Choices

Depending on applicable laws, you have the right to:

• Access, review, and request a copy of your personal information stored with us.
• Request the correction of inaccurate or incomplete details in your account dashboard.
• Request the deletion of your account and personal data, subject to statutory retention requirements.
• Opt out of promotional newsletters and marketing communications at any time.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team:

• Email: support@deals.com
• Phone: +256 700 000 000
• Address: Kampala, Uganda